Privacy Policy
Last updated: January 1, 2025
1. Introduction
Money Diplomatic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, password
- Payment Information: Processed securely through Stripe (we do not store card details)
- Profile Information: Preferences, settings, subscription tier
- Communication Data: Messages sent through our platform
We automatically collect certain information when you use our Service:
- Usage Data: Pages visited, features used, time spent
- Device Information: Browser type, operating system, IP address
- Cookies: Session data and preferences (see Section 7)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage subscriptions
- Send administrative communications and updates
- Personalize your experience
- Analyze usage patterns to improve the platform
- Respond to support requests
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that perform services on our behalf (payment processing, hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (HTTPS)
- Secure password hashing
- Regular security assessments
- Access controls and authentication
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or as required by law.
7. Cookies
We use cookies and similar technologies to:
- Maintain your session and preferences
- Remember your language choice
- Analyze site usage and performance
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.
8. Your Rights (GDPR)
If you are a resident of the European Economic Area, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Objection: Object to processing based on legitimate interests
To exercise these rights, please contact us at privacy@moneydiplomatic.com.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@moneydiplomatic.com
14. Data Controller
Money Diplomatic is the data controller responsible for your personal information. For data protection inquiries, you may also contact our Data Protection Officer at dpo@moneydiplomatic.com.